Digital transformation is the practice of using technology to unify and optimize every aspect of an organization, from internal operations to customer and partner touchpoints. For professional services organizations, it means the ability to automate project lifecycles, easily collaborate with customers and partners, and make data-driven, informed decisions.
Digital transformation requires that every part of your services organization be more data-driven, more predictive, and more focused on customer success than ever before. Put it this way: your customers themselves face digital transformation, and they expect their service providers to keep up. This ebook will define what digital transformation means for professional services organizations and lay down a blueprint of what it takes to turn this challenge into an opportunity for improved project margins and overall business growth.